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  • Profile Image

    Form embedded on my website displays incorrectly on mobile device.

    Asked by vweselak on February 12, 2014 at 12:34 PM

    I have embedded several forms on my website and my clients are having difficullty when view form mobile devices. They work fine for PC's.  The problem that occurs is sometimes the next button is missing to go to the next page on the form.

    Example, the following form http://www.jotform.com//?formID=33546725225960 (or http://form.jotformpro.com/form/33546725225960) was embedded on this page http://www.crosstrainingfootball.com/rf-jv-mini.  

    This is the link to the code that was embedded.

    When viewing the form on the webpage from a mobile device, the second page of the form, the next button is missing and my clients cannot conitue.

    (if i send them a direct link to the form, the form works fine from the mobile device)

    Page URL:
    http://form.jotformpro.com/form/33546725225960

    Mobile mobile device JotForm problem pc
  • Profile Image

    Answered by pinoytech on February 12, 2014 at 01:19 PM

    Hi,

    Inject this custom css into your form in order to fix the issue.

    /* Smartphones (portrait and landscape) ----------- */

    @media only screen

    and (min-device-width : 320px)

    and (max-device-width : 480px) {

    .form-pagebreak {

    width: 275px !important;

    }

    .form-pagebreak-next {

    margin: 0 0 0 0px;

    }

    .form-all {

    width: 275px !important;

    margin-left: 0px !important;

    }

    }

    http://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes

    If you need further assistance, please let us know.