- macbsaAsked on February 12, 2014 at 01:49 PM
My card, which has money on it, is not being accepted I need someone to call me right away so I can upgrade and get my account turned back on. Like immediately, because I have people trying to submit forms online.
- JotForm SupportTitusNAnswered on February 12, 2014 at 02:31 PM
Thank you for contacting us.
In order to facilitate this process, I have reset your submission limit, so your forms are available for the time being.
What payment gateway were you tying to use (Plimus or Fastspring)?
Are you in the position to use Paypal in the meantime?
Please let us know.
- JotForm SupportTitusNAnswered on February 12, 2014 at 02:32 PM
Looks like you used paypal.
Please let us know if we can assist further.