What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    changing form after submission received

    Asked by amynorman on February 12, 2014 at 03:01 PM

    Hi, 

    Just want to make sure it's okay to add or change a form that has limited submissions after I've already received one submission. I realized I need to request a few more details. 

    Thanks!

    Amy

    Submissions thanks
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    Answered by EliezerN on February 12, 2014 at 03:31 PM

    Hi Amy,

    We would appreciate if you gave us more details about what you need to accomplish. According to what I understand, what you need to know is that if the already received submission will be affected if you edit the form, is that correct?

    If that is what you are refering to, then, let me tell you that the submission(s) will not be affected if you do not delete any of the fields that is related to the submissions data. If you delete a form field that was answered in the submission, then the data of the field or the whole submission will be deleted.

    I hope this helps. Please let us know if you need assistance with this inquiry.

    Thanks

  • Profile Image

    Answered by amynorman on February 12, 2014 at 05:50 PM
    Hi EliezerN,
    I just need to change the text in one of the fields slightly. Also, are jot
    forms secure? I mean, they go to my email account. Does that mean the data
    is considered to be secure?
    Thank you
    Amy
    ...
  • Profile Image
    JotForm Support

    Answered by BDAVID on February 12, 2014 at 06:21 PM

    Hi, yes you can go ahead and change that text, it will not cause any problem.Definitely the data is secured, it is only send to the recipient email you set up, and your JotForm account.   

  • Profile Image

    Answered by amynorman on February 12, 2014 at 06:30 PM
    Thanks!
    ...