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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    if i set up paypal pro by accident, how do i fix it?

    Asked by gotr4pb on February 12, 2014 at 03:44 PM

    please reply to: director@girlsontherunpbc.org

    I used the wizard for the payment set-up but I think it automatically chose paypal por, for which I do not think we are set up.. How can Icange it back?

    Also, the line shows 4 credit cards.  Do those need to be ther in order for the partciapnt to use paypal?  when i tried to delete them it required that i keep at least one.  Please advise.Thank you!!

    I believe payment intomation is on page 10 of the form...

    Page URL:

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    JotForm Support

    Answered by EltonCris on February 12, 2014 at 04:10 PM


    Paypal (Standard) and Paypal pro are different. Both can be seen under Payment Tools.

    If you'd like to delete Paypal pro and switch to Paypal (Standard), simply delete your existing Paypal pro field first. You cannot use multiple payment tools in a form. After that, add the Paypal tool.

    FYI, Paypal pro has built in CC fields so users can purchase using their CC directly on the form, or they can choose to pay standard checkout while Paypal (Standard) can only process standard Paypal checkout.

    You can find more information about Paypal Payment Integrations here: https://www.jotform.com/help/50-PayPal-Forms