What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is there a way to have an email receipt sent to the submitter?

    Asked by designservicesATAS on February 12, 2014 at 05:42 PM

    Jotform works for my company 99% of the time. But every now and then, a form is filled out but never gets delivered to the Jotform inbox or by email receipt.

    Right now, our Jotform is set up so that when a form is filled out, I get emailed along with a few other coworkers, but the person filling out the form does not get any email confirmation.

    Is there a way to have an email receipt sent to the individual submitter to let them know their form went through?

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    JotForm Support

    Answered by Welvin on February 12, 2014 at 06:01 PM


    That is possible with adding an Autoresponder Email to your form. Check this guide: Setting Up Form Autoresponder.