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ajweismanAsked on August 30, 2021 at 1:02 PM
Hi. For some reason, this system shows my form as "deleted" when i click to see final pdf in approvals, but when i am in the form builder, it is clearly not deleted.
I want to email a copy of the original during approval tree execution
Form:
https://www.jotform.com/build/212215291546047
Approval:
https://www.jotform.com/workflow/212215412132134/build
Can you please let me know what the issue is?
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Jovanne JotForm SupportReplied on August 30, 2021 at 6:42 PM
Hi, thank you for contacting support.
I have cloned and tested your form on my end, but I could not replicate the issue.
Can you please try clearing your form cache and see if that helps?
GUIDE: how-to-clear-your-form-cache/
Please give it a try and let us know if the problem still persists.
Thank you.