Forms Are Not Working

  • Profile Image
    astrolocks
    Asked on February 13, 2014 at 02:29 AM

    Hello! 

    We are having issues receiving the emails from our jotform form. We have missed all of them from the month of Feb. Can you help me fix this problem?

     

    Thanks

  • Profile Image
    pinoytech
    Answered on February 13, 2014 at 03:38 AM

    Hi,

    Your email address is in our bounce list upon checking which causing the issue and I've remove it for you. It should be working fine now.

    Result: lior@astrolocks.com is IN the bounce list

    Reason(s) : smtp;550 5.1.1 Too many recipients. IB607

    Feel free to contact us again if you need our assistance at anytime.