What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Forms Are Not Working

    Asked by astrolocks on February 13, 2014 at 02:29 AM

    Hello! 

    We are having issues receiving the emails from our jotform form. We have missed all of them from the month of Feb. Can you help me fix this problem?

     

    Thanks

    Page URL:
    www.astrolocks.com

    Emails JotForm problem thanks
  • Profile Image

    Answered by pinoytech on February 13, 2014 at 03:38 AM

    Hi,

    Your email address is in our bounce list upon checking which causing the issue and I've remove it for you. It should be working fine now.

    Result: lior@astrolocks.com is IN the bounce list

    Reason(s) : smtp;550 5.1.1 Too many recipients. IB607

    Feel free to contact us again if you need our assistance at anytime.