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    I receive a strange name in the FROM collum - e mail

    Asked by HannesP on February 13, 2014 at 05:43 AM


    I am using mozilla Thunderbird and Windows 8.

    When i receive the form via e-mail, submitted by a client, the FROM collum always show the name of Giselle Lillebo.

    How can i change it to show the name of the sender?



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    JotForm Support

    Answered by NeilVicente on February 13, 2014 at 06:20 AM

    To achieve your desired output, set the 'Sender Name' field of your notification to use the form's Full Name field.


    1.  Click Setup & Embed
    2.  Click Email Alerts
    3.  Click on the notification email you have set up for your form
    4.  On the email window that pops up, click Reply-to and Recipient Settings
    5.  Change Sender Name, then save your form

    Hope this helps!