notification email

  • Profile Image
    perrymanku
    Asked on February 13, 2014 at 05:54 AM

    Hello I have created a reservation booking form to use on a facebook business page

    http://www.jotform.com//?formID=40427371409957

    On the notification email how do i change the sender email not to be noreply@jotform.com, should this email be the email of the person sending the reservation?

     

    Thanks

    Perry

  • Profile Image
    NeilVicente
    Answered on February 13, 2014 at 06:26 AM

    Hi,

    It is not anymore possible to set the sender email to the form submitter's email address, as that would be synonymous to email spoofing.

    You can, however, use their email address as the Reply-To Email instead.

     

    To go about this,

    1.  Click Setup & Embed > Email Alerts
    2.  From the emails list, click the notification email to open up the template editor
    3.  Click Reply-To and Recipient Settings
    4.  Change the Reply-To E-mail to the email field on your form

    Hope you find this useful.