What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form is not getting submitted

    Asked by eonanupam on February 13, 2014 at 11:32 AM

    Hi,

    One of my forms is not getting submitted. On clicking the submit button, it causes to wait indefinitely. Kindly help.

    http://form.jotformpro.com/form/40401571722949

     

    Thanks,

    Anupam

    Page URL:
    http://form.jotformpro.com/form/40401571722949

    My Forms thanks
  • Profile Image
    JotForm Support

    Answered by BDAVID on February 13, 2014 at 12:42 PM

    I tried to submit the form, and it did not go through, but when I cloned your form into my account, it worked when I submitted the form, please clone your form and let us know if that solves the problem. 

  • Profile Image
    JotForm Support

    Answered by BDAVID on February 13, 2014 at 04:34 PM

    Hi again, if the cloned  form is not being submitted, please try removing the Google Spreadsheet integration  from your form. Rigth now , there are some problems with that integrations that our developers are taking care of.