What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can only submit form that I created only 100 times in one month?

    Asked by Wei Xiao  on February 13, 2014 at 12:23 PM


    I am trying to make forms and put them on my website, however, I come across this paragraph:


    Free with Full Service

    JotForm is a free form builder. With a free account, you can use JotForm fully upto 100 submissions/month. No trials. No crippleware. No ads. Just what you need.


    I assume that a lot of people will be using this form. Based on the paragraph I've pasted above, I want to clarify: does that mean, the form I create can only be submitted 100 times in one month?


    Hope you can answer my question!

    Chen Chen

  • Profile Image

    Answered by Carina on February 13, 2014 at 02:00 PM

    With the free account you can only receive 100 submissions per month. If you only have one form is 100 times that form is submitted, but if you have more than one form, it is 100 times all the forms in your account are submitted. After 100 submissions both the form and the account get disabled until the beginning of the next month.

    Kindly let us know if you need more assistance.


  • Profile Image

    Answered by Carina on February 13, 2014 at 03:12 PM

    In adition you can increase your monthly submission limits by using any of these methods:


    Let us know please if you need more assistance.