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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Collapsing form problem

    Asked by madsvinter on February 13, 2014 at 02:21 PM

    It seems like my form is pretty unstable. Every other time I'm having problems opening the collapsed form. If I refresh the page it usually works and I am able to fill out the form but it's not really a solution as most users probably won't be able figure this out by themselves.

    Please let me know if there's a solution to this problem

    Page URL:
    http://cleanclinic.dk/index.php/varebestilling/ny-kunde

    problem refresh fill solution
  • Profile Image
    JotForm Support

    Answered by EltonCris on February 13, 2014 at 02:51 PM

    Hi,

    That's probably due to script conflict. Re-embedding your form using iframe embed code is the most efficient way to fixed this.

    Let us know should you need further assistance.

    Regards!