What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do you downgrade your account?

    Asked by TeapotValley on February 13, 2014 at 04:02 PM

    I needed the extra subbmissions for one month last year, but as far as I can tell I've continued to have increased submissions but I havent been paying for it, I don't want to get a big bill for something I haven't wanted or needed so how do you do it?

    Submissions
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    JotForm Support

    Answered by TitusN on February 13, 2014 at 04:29 PM

    Hello,

    Thank you for contacting us.

    No need to worry, you will not be billed.

    We have completed the downgrade.

    Please let us know if we can assist further.