What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    my contact form on my site is asking for required information that is not even on the page?

    Asked by EyeShotYa on February 14, 2014 at 06:07 AM

    i went to Authorize.net... there are no required fields on any form... but payments are not going throught on my site using my created jot form... i have attached my URL...

    Page URL:
    http://form.jotform.us/form/40389213679160

    contact form site style size font
  • Profile Image
    JotForm Support

    Answered by jonathan on February 14, 2014 at 09:09 AM

    Hi,

    I checked your form http://www.jotform.com/40389213679160 and found it has no submission yet.

    When I test submitted it, my submission was actually the first existing submission of the form.

    You can see the submission in your My Forms Submissions Page.

    Please inform us if you have further inquiry.

    Thanks.