What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not Submitting

    Asked by Randy Swartz  on February 14, 2014 at 02:53 PM


    For some reason the jotform page is not submitting. When you press submit it goes to this page which is blank:


    It should be going to the PayPal page but for some reason is getting stuck.


    Randy Swartz

    Page URL:

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    Answered by jedcadorna on February 14, 2014 at 03:00 PM


    We apologize for any inconvenience. We have reported this to our dev team and the issue has already been fixed. Kindly make a test submission again. 

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    Answered by Randy Swartz  on February 14, 2014 at 03:10 PM
    Looks like it’s working now. Thank you for responding to this so quickly!