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    Issues with emails in Form Autoresponders

    Asked by AdmissionsNCCC on February 14, 2014 at 03:39 PM

    Is there a way to allow @domains to not block images on their webmail when an image is in the auto-reponse email?

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    JotForm Support

    Answered by Mike_T on February 14, 2014 at 04:32 PM

    Thank you for chatting with me today and creating this thread.

    Email images seems to be a hard topic, different email clients might act completely different. It is not likely that we can affect policies of remote email clients.

    I have tested your email notification code, and so far, it looks good. Your images were automatically loaded in my tests.

    - gmail.com loads both images.

    - Mozilla Thunderbird desktop client loads both images.

    - mail.yahoo.com loads both images.

    - outlook.com does not load the second image, and I think it is caused by table background-image support on their side.

    If you need any further assistance, please let us know.