What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is submission date 1 hour later than time of request on all forms?

    Asked by amhmaint on July 08, 2011 at 11:58 AM
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    Answered by DanielGriffin on July 08, 2011 at 12:15 PM

    Hi there,
    That is most likely just a reporting issue.  I see from your account settings that you have not specified your time zone.  To get to your account settings, go to "My Forms" and scroll to the bottom of the page.  There is a button labeled "Account Settings".  Click it and then select the correct time zone.  That should sort out the issue for you.


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    Answered by jgennings on July 11, 2011 at 09:25 AM

    That worked. Thanks!