- babysingaporeAsked on February 15, 2014 at 03:34 AM
I am working some time with Jotform successfully.
Have I lost it?
Thanks for looking into this.
Baby Singapore Pte. Ltd.
- JotForm SupportWelvinAnswered on February 15, 2014 at 06:21 AM
I can see the issue after checking your form on the editor and in the live view. I don't have the idea why this is happening to the form so let me forward this thread to our developers so they can further check the cause of the issue.
I noticed that cloning the form would let you see the updates on the form. Please clone the form by following this guide: How to clone an existing form from your account?
- JotForm SupportWelvinAnswered on February 15, 2014 at 06:34 AM
What I mean is, I clone your form and in the cloned version, the changes are showing so I would suggest doing the same on your end. Clone the form and use the cloned version.
- JotForm SupportWelvinAnswered on February 16, 2014 at 03:40 PM
Thanks for your patience waiting for our updates. This issue is now fixed. Kindly check and inform us if you see any problems.