Problem with my form on mobile

  • Profile Image
    SebRep
    Asked on February 15, 2014 at 04:10 AM

    I there.

    I have a problème with my form on mobile devices. 

    I is impossible de click on submit even if all information are completed. 

    Can you help me please ?

  • Profile Image
    Welvin
    Answered on February 15, 2014 at 07:30 AM

    Hi,

    What is your current method of embedding the form to your Facebook Fan Tab? Please kindly try re-embedding your form using our iFrame Method: Getting the Form iFrame Code. Please update us here for the results.

    Thanks

  • Profile Image
    SebRep
    Answered on February 15, 2014 at 10:56 AM

    Done. Unfortunatly, i have a lot of problems with this form. Many people said that they can't upload theirs pics with the form. There is a limit size for pictures ? 

     

  • Profile Image
    EltonCris
    Answered on February 15, 2014 at 03:15 PM

    @SebRep 

    Upload max file size can be set within your upload field on the form builder. The following screen shows the 3 important settings on the file upload field that needs to be configured correctly specially if you're expecting larger file images.

    Should you have further questions, let us know here.

    Regards!

  • Profile Image
    SebRep
    Answered on February 16, 2014 at 02:15 AM

    ok! thx EltonCris.