What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Problem with my form on mobile

    Asked by SebRep on February 15, 2014 at 04:10 AM

    I there.

    I have a problème with my form on mobile devices. 

    I is impossible de click on submit even if all information are completed. 

    Can you help me please ?

    Page URL:
    https://www.facebook.com/Laruns.Artouste/app_190322544333196

    problem Mobile all
  • Profile Image
    JotForm Support

    Answered by Welvin on February 15, 2014 at 07:30 AM

    Hi,

    What is your current method of embedding the form to your Facebook Fan Tab? Please kindly try re-embedding your form using our iFrame Method: Getting the Form iFrame Code. Please update us here for the results.

    Thanks

  • Profile Image

    Answered by SebRep on February 15, 2014 at 10:56 AM

    Done. Unfortunatly, i have a lot of problems with this form. Many people said that they can't upload theirs pics with the form. There is a limit size for pictures ? 

     

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    JotForm Support

    Answered by EltonCris on February 15, 2014 at 03:15 PM

    @SebRep 

    Upload max file size can be set within your upload field on the form builder. The following screen shows the 3 important settings on the file upload field that needs to be configured correctly specially if you're expecting larger file images.

    Should you have further questions, let us know here.

    Regards!

  • Profile Image

    Answered by SebRep on February 16, 2014 at 02:15 AM

    ok! thx EltonCris.