Changes are not showing into the live form

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    veena.padale
    Asked on February 15, 2014 at 07:27 AM

    I want to test the functionality of the jotforms and for that reason I have created a sample form in which i have added few form fields. But when i try to render them on the website it only show me first 3 fields of my form. kindly need your help

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    Welvin
    Answered on February 15, 2014 at 01:46 PM

    Hi,

    I am able to see the issue to your form. Let me forward this thread to our developers so they can further check and investigate the cause of this.

    While waiting for our updates, kindly clone the form by following this guide: How to clone an existing form from a URL. You should be able to see the changes when you preview or view the cloned form. Of course, use the cloned version instead of the original one.

    Thanks

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    liyam
    Answered on February 16, 2014 at 02:15 PM

    Hello veena.padale,

    Currently, there's an issue with jotform.me domain which the development team is working on right now to have it resolved.  I think this is why you were not able to see the changes made on your form.

    For the meantime, you can use http://www.jotform.pro/form/40452909611452

    We'll keep you posted on this matter, and we apologize for this inconvenience.

    -Liyam

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    liyam
    Answered on February 16, 2014 at 03:37 PM

    Hello again, veena.padale.

    The domain jotform.me is now fixed. You should be able to view and make submissions on your form again. There is no longer need for you to change domain names.  

    Please let us know if you have other questions.

    Thanks for your patience and we apologize for the inconvenience this may have caused.

  • Profile Image
    veena.padale
    Answered on February 17, 2014 at 12:30 AM
    hi,
    The problem still EXIST. As I am not able see the changes made into the
    form.
    Find below link of the form I am creating
    http://form.jotform.me/form/40452909611452
    Thanks,
    ...
  • Profile Image
    ashwin_d
    Answered on February 17, 2014 at 03:46 AM

    Hello veena.padale,

    I'm sorry for the trouble caused to you.

    I was able to replicate the problem you are having. I cloned your form in my account and when I compared with the form in your account, I was able to see the difference. There are several fields which is actually not visible in your form currently. Please take a look at the following form and see if this reflect all your changes: http://form.jotformpro.com/form/40472251085954?

    I am creating a bug report and sending it to our back end team so that they can also have a look. We will get back to you as soon as we have any update on this.

    While our back end team investigates this issue, I will suggest you to please clone this form to your account which will display all the fields you have added. The following guide should help you in form cloning:  http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    Thank you!

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    liyam
    Answered on June 26, 2014 at 07:29 PM

    I apologize for failing to update you on this matter.  This problem should no longer be an issue by now. I also checked your form, made some edits and I saw that the changes appear right away. 

    If you have other questions, please do let us know.

    Thanks.