What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I would like to cancel my premium account

    Asked by drzwingle on July 08, 2011 at 12:57 PM

    I would like to cancel my premium account and return to the free service.  I no longer use the premium services.Can I do that without cancelling it?





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    Answered by allanftd on July 08, 2011 at 01:13 PM

    Hi Joe,

    As requested, we have already cancelled your Premium account. Your JotForm account will be downgraded into a Free account effective 2011-07-23.

    Please let us know if you need further assistance.