What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    i deleted all my submission but the upload space doesn't go down.

    Asked by fotoclubdilbeek on February 15, 2014 at 02:10 PM

    i'm going to be blocked this monday if I don't upgrade, but I cleared all submissions in my jotform completely!


    it's totally empty.  Anything I can do? is this a bug?


    Best regards



  • Profile Image

    Answered by gori-mathew on February 15, 2014 at 03:45 PM

    Hi Tom,

    This is not a bug please take a look into you other form it has uploads in it that are taking up the space as shown in the screenshot below:

    Please go ahead and delete them too to free up your submissions space, if you are unable to see the form please logout clear your browser's cache and then log back into the account. Also clear your form's cache.

    Do let us know if you need further assistance.