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    Display HTML text in submission emails.

    Asked by caguge on February 15, 2014 at 11:09 PM


    Is it possibly to have HTML text show up in the responce email? This way, when my client submits an agreement or contract all the details can be printed off on one page.



    html text email thanks hello
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    JotForm Support

    Answered by ashwin_d on February 16, 2014 at 02:09 AM

    Hello caguge,

    Actually, by default the text of the "HTML Text" question will not be displayed in submission emails. If you need to display the agreement or contract in your submission email, it needs to be added manually in the compose email section. 

    Here is how you should do it:

    1. Load your form in editor.

    2. Click on "Setup & Embed" and then click on "Email alerts"

    3. Click on one of the Notifocation to open the compose email window:

    4. In the compose email window, add one row wherever you need with the help of the toolbar. Once the row is added, you should copy and paste your entire "Terms and condition" text in the added column.

    Now when you receive the submission email, you will see that your agreement or contract text will be part of the submission emails.

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image

    Answered by caguge on February 17, 2014 at 01:00 AM
    Is there a way to have HTML displayed on the JotForm site when you receive
    a new submission?
  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 17, 2014 at 02:17 AM

    Hello caguge,

    Yes it is possible to display it in your form's submission view page. Here are the steps to achieve your requirement:

    1. Click on "My Forms" form the header.

    2. Select the desired from and then click on the "Submission" button:

    3. In the submission view page, please click on "Settings" (gear looking icon) and then ensure that the "Show Headers and Texts" check box is checked:

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!