Submission data of matrix dynamique widget is not captured in the submission page/email and shows a blank line.

  • Profile Image
    generallyinnovative
    Asked on February 15, 2014 at 11:54 PM
  • Profile Image
    ashwin_d
    Answered on February 16, 2014 at 03:39 AM

    Hello generallyinnovative,

    Do you mean to say that the data of the matrix dynamique field is not captured and is blank in submission view?

    Upon testing, I was able to replicate the issue you are having. I created a form and added the matrix dynamique field. I did send few test submissions but it was not captured in the submission view page and the submission emails shows as blank.

    I am creating a bug report and sending it to our back end team. We will get back to you as soon as we have any update on this.

    Thank you!

  • Profile Image
    generallyinnovative
    Answered on February 16, 2014 at 05:20 AM
    That's exactly it. Thank you. In the meantime, I am unable to fulfill my
    responsibilities as they relate to that form. Thank you for your urgency.
    ...
  • Profile Image
    Welvin
    Answered on February 16, 2014 at 06:18 AM

    Hi,

    You may also consider cloning the form: How to clone an existing form from your account?, remove the Dynamic Widget and replace it with these alternatives:

    http://widgets.jotform.com/search/dynamic

    Thanks

  • Profile Image
    alp_deniz
    Answered on March 01, 2014 at 05:26 AM

    Hello, 

    I could be able to identify and fix the issue recently. Sorry for any troubles caused.

    All the best