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    Submission data of matrix dynamique widget is not captured in the submission page/email and shows a blank line.

    Asked by generallyinnovative on February 15, 2014 at 11:54 PM
    Page URL:
    www.jotform.us/generallyinnovative/trains

    Submissions responses
  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 16, 2014 at 03:39 AM

    Hello generallyinnovative,

    Do you mean to say that the data of the matrix dynamique field is not captured and is blank in submission view?

    Upon testing, I was able to replicate the issue you are having. I created a form and added the matrix dynamique field. I did send few test submissions but it was not captured in the submission view page and the submission emails shows as blank.

    I am creating a bug report and sending it to our back end team. We will get back to you as soon as we have any update on this.

    Thank you!

  • Profile Image

    Answered by generallyinnovative on February 16, 2014 at 05:20 AM
    That's exactly it. Thank you. In the meantime, I am unable to fulfill my
    responsibilities as they relate to that form. Thank you for your urgency.
    ...
  • Profile Image
    JotForm Support

    Answered by Welvin on February 16, 2014 at 06:18 AM

    Hi,

    You may also consider cloning the form: How to clone an existing form from your account?, remove the Dynamic Widget and replace it with these alternatives:

    http://widgets.jotform.com/search/dynamic

    Thanks

  • Profile Image
    JotForm Support

    Answered by alp_deniz on March 01, 2014 at 05:26 AM

    Hello, 

    I could be able to identify and fix the issue recently. Sorry for any troubles caused.

    All the best