What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can't log in to site

    Asked by Andrew on July 08, 2011 at 04:25 PM

    I am unable to log in and access my forms.  It acts as if I log in, but when I attempt to access an existing form, the website returns to the visitor page (jotform Form builder) I reset my passsword, dumped cookies, history, but still the same actions. I tried with IE8 and Forefox 5.0.

    Any ideas what to do next?


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    Answered by allanftd on July 09, 2011 at 12:27 AM

    Hi Andrew,

    I have sent you instructions on how to reset your JotForm password. Kindly check your inbox and let us know if you need further assistance.

    Thank you for using JotForm!