What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form showing error on Facebook.

    Asked by Benny Ting on February 16, 2014 at 06:08 AM

    Hi, been having this error for the past 24 hours. How do I fix it?

    Page URL:

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    JotForm Support

    Answered by Welvin on February 16, 2014 at 06:30 AM

    Hi Benny,

    You can fix that by re-embedding your form using our Secure URL feature: Setting Up a Secure or SSL Form. Facebook uses secure URL, and they only accept secure contents for fan tabs and apps. Your current form embed codes uses our non-secure URL so that is why it's been blocked by Facebook. Using our secure URL should fix it.


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    Answered by datasphere on February 16, 2014 at 06:46 AM


    sorting  my previous experiences with Jotform I think that you have overlooked

    when you entered a Jotform link to the Facebook app but to be certain and advice you

    properly can you share your form link from Jotform?

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    Answered by cornflix on February 16, 2014 at 06:57 AM

    Thank you Welvin. That fixed my problem.

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    Answered by pinoytech on February 16, 2014 at 08:28 AM

    On behalf of my colleague Welvin, you are quite welcome! If you need our assistance again, please feel free to contact us at anytime.

    Have a nice day!