Form showing error on Facebook.

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    Benny Ting
    Asked on February 16, 2014 at 06:08 AM

    Hi, been having this error for the past 24 hours. How do I fix it?

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    Answered on February 16, 2014 at 06:30 AM

    Hi Benny,

    You can fix that by re-embedding your form using our Secure URL feature: Setting Up a Secure or SSL Form. Facebook uses secure URL, and they only accept secure contents for fan tabs and apps. Your current form embed codes uses our non-secure URL so that is why it's been blocked by Facebook. Using our secure URL should fix it.


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    Answered on February 16, 2014 at 06:46 AM


    sorting  my previous experiences with Jotform I think that you have overlooked

    when you entered a Jotform link to the Facebook app but to be certain and advice you

    properly can you share your form link from Jotform?

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    Answered on February 16, 2014 at 06:57 AM

    Thank you Welvin. That fixed my problem.

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    Answered on February 16, 2014 at 08:28 AM

    On behalf of my colleague Welvin, you are quite welcome! If you need our assistance again, please feel free to contact us at anytime.

    Have a nice day!