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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can not access to my forms

    Asked by gshlomi on February 16, 2014 at 08:26 AM

    Hi ,

    I am trying to access my form via direct link (i have done this meny times before) 

    And today i am recieving an error message

    http://www.jotform.me/gshlomi/itform

     

    Oops! Google Chrome could not find www.jotform.me

     

    Page URL:
    http://www.jotform.me/gshlomi/itform

    My Forms JotForm message find www
  • Profile Image

    Answered by pinoytech on February 16, 2014 at 10:59 AM

    Hi,

    I'm currently using Chrome for all my works and I wasn't able to replicate the issue that you are referring upon checking your form. Please take a look at the screenshot of your form bellow.

    Have you tried already clearing your browser cache/cookies and using other browsers? If not, can you please give a try?

    Thanks,

  • Profile Image

    Answered by orhamra on February 16, 2014 at 11:07 AM

    גם לי יש אתר עם טפסים שלהם ואני רואה שיש תקלה בימים האחרונים.

    הכתובת שלהם הייתה jotform.me

    ועכשיו הם שינו ל -

    jotform.com

    בגלל זה כשאתה שולח או מנסה להעלות את הטופס זה לא מצליח לך כי הוא מופנה לכתובת דומיין הישנה (jotform.me) ולא .com

    תקן אותי אם אני טועה..

    or.hamra@gmail.com

    בברכה, אור

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on February 16, 2014 at 11:52 AM

    Users on .me  domain are being affected by a current glitched. Our developers have been informed and are working to fix this soon, in the meantime please open a session at  www.jotformpro.com in order to edit the forms

    For the form being served from jotform.me,  please make a clone while being logged in jotformpro.com 

    That should resolve the issue