Can not access to my forms

  • Profile Image
    gshlomi
    Asked on February 16, 2014 at 08:26 AM

    Hi ,

    I am trying to access my form via direct link (i have done this meny times before) 

    And today i am recieving an error message

    http://www.jotform.me/gshlomi/itform

     

    Oops! Google Chrome could not find www.jotform.me

     

  • Profile Image
    pinoytech
    Answered on February 16, 2014 at 10:59 AM

    Hi,

    I'm currently using Chrome for all my works and I wasn't able to replicate the issue that you are referring upon checking your form. Please take a look at the screenshot of your form bellow.

    Have you tried already clearing your browser cache/cookies and using other browsers? If not, can you please give a try?

    Thanks,

  • Profile Image
    orhamra
    Answered on February 16, 2014 at 11:07 AM

    גם לי יש אתר עם טפסים שלהם ואני רואה שיש תקלה בימים האחרונים.

    הכתובת שלהם הייתה jotform.me

    ועכשיו הם שינו ל -

    jotform.com

    בגלל זה כשאתה שולח או מנסה להעלות את הטופס זה לא מצליח לך כי הוא מופנה לכתובת דומיין הישנה (jotform.me) ולא .com

    תקן אותי אם אני טועה..

    or.hamra@gmail.com

    בברכה, אור

  • Profile Image
    Jeanette
    Answered on February 16, 2014 at 11:52 AM

    Users on .me  domain are being affected by a current glitched. Our developers have been informed and are working to fix this soon, in the meantime please open a session at  www.jotformpro.com in order to edit the forms

    For the form being served from jotform.me,  please make a clone while being logged in jotformpro.com 

    That should resolve the issue