Squarespace not working anymore

  • Profile Image
    Asked on February 16, 2014 at 09:12 AM

    Hi - in the last 24 hours my squarespace site no longer resolves to my squarespace forms.


    The error states that "Unable to resolve the servers DNS address"


    Please help - what has heppended in the last 24 hours?


  • Profile Image
    Answered on February 16, 2014 at 11:41 AM


    Sorry for the inconvenience that may have caused. Can you please try to change your form url from http://form to http://www if this fix the issue?

    It should look like this:

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="http://www.jotform.me/form/40198353670457" frameborder="0" style="width:100%; height:877px; border:none;" scrolling="no"></iframe>

    If the said issue still persists, please let us know.