My Contact Form is missing

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    pets-in-pencil
    Asked on February 16, 2014 at 12:24 PM

    I've been using a contact form on my website (www.quadtourscyprus.com) and I have embedded the following code into my site.

     

    <script type="text/javascript" src="//form.jotform.me/jsform/40244559738462"></script>

     

    For some reason the contact form is now missing.  Please advise if there is a problem and how I can fix this issue.

  • Profile Image
    Cesar
    Answered on February 16, 2014 at 12:32 PM

    We do apologize for the inconvenience this may have given you.

    At this moment, users on the .me domain are currently being affected by a glitch. Unfortunately free accounts cannot bypass this problem at this time. Unlike paid accounts which can still use the JotForm.com domain as a workaround.

    Our Dev Team has been made aware of this issue and is currently working to fix it soon.

     

    Thank your understanding.

  • Profile Image
    pets-in-pencil
    Answered on February 16, 2014 at 12:59 PM

    Thank you for your reply Cesar. 


    I am a little confused, as my other website (www.pets-in-pencil.com) has a jot form on it and that is working fine?  (http://www.pets-in-pencil.com/Contact_Form.html).

    When do you expect the fix to be available?  I am worried as my website (www.quadtourscyprus.com) looks incomplete without the form!

  • Profile Image
    BDAVID
    Answered on February 16, 2014 at 01:12 PM

    We do not have  an estimated time, but our developers are working now on it, so we hope to have this fixed soon. Thanks for your understanding and patience.