- pets-in-pencilAsked on February 16, 2014 at 12:24 PM
I've been using a contact form on my website (www.quadtourscyprus.com) and I have embedded the following code into my site.
For some reason the contact form is now missing. Please advise if there is a problem and how I can fix this issue.
- CesarAnswered on February 16, 2014 at 12:32 PM
We do apologize for the inconvenience this may have given you.
At this moment, users on the .me domain are currently being affected by a glitch. Unfortunately free accounts cannot bypass this problem at this time. Unlike paid accounts which can still use the JotForm.com domain as a workaround.
Our Dev Team has been made aware of this issue and is currently working to fix it soon.
Thank your understanding.
- pets-in-pencilAnswered on February 16, 2014 at 12:59 PM
Thank you for your reply Cesar.
I am a little confused, as my other website (www.pets-in-pencil.com) has a jot form on it and that is working fine? (http://www.pets-in-pencil.com/Contact_Form.html).
When do you expect the fix to be available? I am worried as my website (www.quadtourscyprus.com) looks incomplete without the form!
- JotForm SupportBDAVIDAnswered on February 16, 2014 at 01:12 PM
We do not have an estimated time, but our developers are working now on it, so we hope to have this fixed soon. Thanks for your understanding and patience.