E-Commerce module: Coupon code discount applied directly to Total price

  • kickstock
    Asked on September 6, 2021 at 8:25 PM

    Also, I have set a discount coupon of $3, but instead of taking the discount off of the product, I'd like the discount to be applied to the Total.

    Currently, if I choose a quantity above 1 and add the discount code of "1free", it makes the total $0. This is not how it should be.

    If you choose a quantity of 2, your total will be $6. If you add the coupon code, then your total should be $3, not $0.

    How can I fix this?

  • jonathan
    Replied on September 6, 2021 at 8:43 PM

    If you want to apply the coupon discount to the Total, you should check the "All" option instead for the Discounter Products.

    Example:

    1630975338 6136b56a84a5c zzz 2021 09 07 Screenshot 10

    Make sure to click on SAVE button after to save the changes.

    Please let us know if this did not work.

  • kickstock
    Replied on September 6, 2021 at 11:34 PM

    Hi,

    I tried this several times and it still didn't work. I even deleted the coupon and created a new one with your instructions.

    It's still making the Total $0.

    Any other suggestions?

  • Tommi_N
    Replied on September 7, 2021 at 4:59 AM

    Hi kickstock,

    It is not possible to create 1 unit for a free offer very easily with the current shop.

    https://www.jotform.com/answers/1620500-how-do-i-create-a-buy-1-get-1-sale

    This topic mentions that there could be some trick to use payment calculation field for pricing to count always the price of one product out from the price with a separate form calculator field.

  • kickstock
    Replied on September 7, 2021 at 12:00 PM

    I don't understand why this isn't simple.

    All I need to do is apply a discount to the final Total.

    This should be quite easy.

    There are no other solutions?

  • Tommi_N
    Replied on September 7, 2021 at 2:19 PM

    As I mention the easiest way to do this is by using a form calculator. Roneet has written a thread and example of how it can be done here: https://www.jotform.com/answers/1604837-how-to-setup-discounts-for-total-sale

    I am afraid though that this method is not compatible with the payment/e-commerce module, so the only good option left is to create a feature request to our developer team.

  • kickstock
    Replied on September 7, 2021 at 3:32 PM

    Ok thanks