What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    form templates are not working

    Asked by shanmuganandan on February 16, 2014 at 02:02 PM

    Hi,

    i have added form template in my site. Suddenly it is not working. Please advice.

    Page URL:
    http://mymedical.com.my

    form template template site
  • Profile Image
    JotForm Support

    Answered by jonathan on February 16, 2014 at 02:14 PM

    Hi,

    Can you please try re-saving the form using by logging to this URL http://www.jotform.pro/login

    Login and then open the form and saved.

    And then  re-embed it to your website using the iframe code.

    The form should have URL like this http://www.jotform.pro/form/40004675970453

    Inform us if issue persist.

    Thanks.