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Please help me complete our attempt to downgrade to the $9.95 Premium planAsked by Free4good4 on February 16, 2014 at 03:13 PM
The standard software you provide hiccupped and offered this link. Just in case, our acct email/username is firstname.lastname@example.org.
Please notify us of the downgrade.
We just got charged for $49.95. A pro-rated credit seems appropriate. Please indicate how you wish future billing to be set up.
JotForm Support Manager
As far as I can see your subscription is now Premium INT121012-9807-17263S
A pro-rated refund has taken place.
Here it is the lastest invoice for the premium charge
The credit card number on file which would get charged is 3664. You can keep that CC on file .