- KappaOmegaNu112213Asked on February 16, 2014 at 04:33 PM
I'm having an issue where a form that belong to me has been disabled and I have no idea why it has been disabled...Is it because of the Quota being reached? Because I've deleted submissions in hoping to solve the problem and so far that has not been the case, So Can Someone Help Me?
Thank You!!Page URL:
- JotForm SupportjonathanAnswered on February 16, 2014 at 04:53 PM
Your account was temporarily disabled because of the excess in SSL submissions.
Your SLL submission had already exceede the 10 allowed number of submission.
For this time only, I have notched down the count to 9 to enable your account.
Make sure use non https protocol so that submissions will not be counted as SSL.
Or you can also opt for paid plans which will allow more room for SSL submissions.
Inform us if you need further assistance.
- KappaOmegaNu112213Answered on February 16, 2014 at 05:26 PM
Thank you so much! and Would I need to go to be able to use the non https protocol so that submissions will not be counted as SSL?
- JotForm SupportjonathanAnswered on February 16, 2014 at 05:55 PM
To stop the form from having SSL submission use the http protocol instead.
Just reverse the explanation of this guide
So, this form URL http://jotform.us/form/40455933827158 is fine as it will have regular submission only.
Hope this help. Inform us if you need further help.