What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    On the issue of payment???

    Asked by truongthaituan on February 17, 2014 at 06:08 AM


    On December 23, 2013 I was paying $ 199.5 for the economy package, why my account is now back in state premium package? Here are my bills paid within one year:


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    JotForm Support

    Answered by TitusN on February 17, 2014 at 09:07 AM


    Thank you for contacting us.

    We have responded to your request on this thread: <!--td {border: 1px solid #ccc;}br {mso-data-placement:same-cell;}-->http://www.jotform.com/answers/334280

    Please let us know if we can assist further.