- pdobbinsAsked on February 17, 2014 at 09:34 AMYikes! I deleted the wrong submissions. Can I get the data back?
- CarinaAnswered on February 17, 2014 at 10:08 AM
As far as I know, unfortunately, it is not possible to recover deleted submissions. When trying to erase one submission we get a warning message saying it cannot be undone:
Also when someone tries to erase all submissions it asks for the account password - to make sure they are not erased by accident. (Once you delete a submission it is also deleted from our servers. It is not possible for them to be recovered).
A workaround might be trying to check the email submissions if they are still available on your email, or if you previously downloaded a pdf/csv submission list.
If you need more assistance let us know please.