What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to free up upload space from your server?

    Asked by MESAR on February 17, 2014 at 09:49 AM

    For example: in the free version, i have a 100Mb limit space of data, is there a way tto access those data and erase some or if i go over the limit, will it automatically erase the old one in order they arrived ?

    and
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    JotForm Support

    Answered by ashwin_d on February 17, 2014 at 10:48 AM

    Hello MESAR,

    Please be informed that we do not delete any forms or submission records.

    To free up the upload space utilization of your account, you will have to manually delete the submissions which has file attachment. Deleting a form's submission will also delete the uploaded file attached with that submission record which will free up your upload space utilization.

    Unfortunately, there is no automated way to delete the submissions. We do have an app which deletes the submissions as they arrive but it will not solve your problem as it will automatically delete the submissions which will in turn immediately delete the uploads as well. You will not be able to download the attachment as well.

    Do get back to us if you have any questions.

    Thank you!

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    Answered by MESAR on February 17, 2014 at 10:53 AM

    How do i delete the submissions ?

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    Answered by pinoytech on February 17, 2014 at 11:12 AM

    Hi,

    You can delete the form's submission data by going to My Forms Submissions page. Select the submission and click delete button on upper right

    Feel free to contact us again if you need further assistance.

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    Answered by MESAR on February 17, 2014 at 11:35 AM

    Thank you, awesome !!