What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Glitch on your upgrade website

    Asked by NRCsupport on February 17, 2014 at 11:10 AM

    I have just upgraded my membership, and I noticed an oddity on the page for entering credit card details. In both the month and the year fields there are two drop down arrows next to eachother. The two seem to act in the same way, but the one on the left covers half the area where the number appears. In the month box this is ok, but in the year box only the first two digits (20) are visible.

    Not a very good advertisment for JotForm!!!!

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    JotForm Support

    Answered by Welvin on February 17, 2014 at 12:09 PM


    Thanks for the feedback. I don't see an issue with Chrome Browser but could see it using FireFox. If possible, use Chrome when doing the upgrade process. Also, you can still see the years if you click on the dropdown. 


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    Answered by NRCsupport on February 17, 2014 at 05:47 PM


    Isn't it amazing how many things differ between browsers.