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  • Profile Image

    Complete link address to an uploaded file in the confirmation body

    Asked by serhouse on February 17, 2014 at 01:44 PM

    Dear JotForm,

    I wonder if there's a way to send a complete link to the user uploaded file in the body text of the confirmation (please see the screenshot)?

    I need this because I plan to prepopulate a field of another form with the link to the file uploaded via this form. Now the link in the confirmation represents hypertext of which the source I can't automatically extract.

    Thank you! 

    Screenshot
    JotForm source another form
  • Profile Image
    JotForm Support

    Answered by BDAVID on February 17, 2014 at 04:07 PM

    In order to add the link in the autoresponder, so  submitters will be able to click it, all you need to do is:

    1) Add a new row

    2) Add the text and highlight it.

    3) Click on the Inser/Edit link Icon

    4) Add the link

    Hope this helps you, let us know if you have another question.

  • Profile Image

    Answered by serhouse on February 18, 2014 at 03:28 AM

    Dear BDAVID, 

    thank you for your response, but this is actually not what I was asking about.

    What I need is:

    1. User uploads the file in my form;

    2. I get the Notification with the link to the uploaded file;

    3. I want this link in the Notification to be not a hypertext link (as it is now), but a complete link, it's full web address in the body text of the notification (please see again the screenshot attached to my initial post). 

    Thank you!

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    JotForm Support

    Answered by jonathan on February 18, 2014 at 04:05 AM

    @serhouse

    Hi,

    To be able to achieve this on the e-mail message body, you have to set the template into Text mode only. Because the template message is in html mode, it also creates the link tag on the upload field. But if you set all text in plain Text only, even the link of the upload field will be read as plain text (the complete URL link address)

     

    Please try this on your form. Create a new Notification E-mail and set the template to plain text mode, then test submit. Checked if the upload filed link is now the full URL address.

    Thanks.

     

  • Profile Image

    Answered by serhouse on February 18, 2014 at 04:39 AM

    Hi @jonathan, 

    that's exactly what I need for the functionality, thank you very much for advice!

    Of course, it would be great to have a possibility to insert full links in the beautiful templates also, but for now it works perfectly for me.

    Best regards,

    Sergey

  • Profile Image
    JotForm Support

    Answered by jonathan on February 18, 2014 at 04:59 AM

    Hi Sergey,

    You can actually also include a full URL address text into the html template. But you have to manually write it there.

    You cannot use the {upload} field linked anchor tag because it will be converted to html format.

    Actually if the e-mail reader is using plain text mode only, it will also disable the html links and will display the full link address. (if you set your gmail to open messages in plain text only, it will do this)

    Nonetheless, we're glad to know you have a working option for now.

    Contact us again anytime for any other inquiry you might have.

    Thanks!