- jonestricpsAsked on July 09, 2011 at 09:27 AM
Please send me a phone number to contact someone to downgrade my account - I feel that I am getting the run around. My next step is to cancel my account and credit card. There needs to be a more clear process to downgrade an account temporarily - there is a BIG button to upgrade. Plimus sent me an e-mail, but it was not able to help.
- allanftdAnswered on July 09, 2011 at 10:18 AM
As requested, I have downgraded your JotForm account to a Free one effective 2011-07-10. Please check your Account Settings Page and let us know if you need further assistance.