What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Still trying to downgrade my account.

    Asked by jonestricps on July 09, 2011 at 09:27 AM

    Please send me a phone number to contact someone to downgrade my account - I feel that I am getting the run around. My next step is to cancel my account and credit card. There needs to be a more clear process to downgrade an account temporarily - there is a BIG button to upgrade. Plimus sent me an e-mail, but it was not able to help.


  • Profile Image

    Answered by allanftd on July 09, 2011 at 10:18 AM

    Hi Thomas,

    As requested, I have downgraded your JotForm account to a Free one effective 2011-07-10. Please check your Account Settings Page and let us know if you need further assistance.