What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    When will my upgrade take effect

    Asked by NRCsupport on February 17, 2014 at 06:43 PM

    I upgraded a few hours ago, but my 'My Forms' page is still showing that I need to upgrade. When will my upgrade be activated?


  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on February 17, 2014 at 10:04 PM

    Very sorry for the inconvenience

    We have fixed the problem


  • Profile Image

    Answered by NRCsupport on February 18, 2014 at 03:03 AM