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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why are my registration submissions not being emailed to me?

    Asked by therapyworks on February 17, 2014 at 11:18 PM

    I am recieveing the paypal reciept, but not the answers to the questions that I asked on the form??

    It is under the "meet, greet & make it happen" option on the site listed below.

    Please help!


    Page URL:

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    JotForm Support

    Answered by ashwin_d on February 18, 2014 at 02:07 AM

    Hello therapyworks,

    Upon checking your form, I found that you have not added any notification email yet. That is the reason your form is not sending any submission emails to you. Please check the screenshot below:

    You should add notification email alert to your form. The following guide should help you in setting up notification email:  https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Do get back to us if you have any questions.

    Thank you!