What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by lopez  on February 18, 2014 at 08:51 AM


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    Answered by jedcadorna on February 18, 2014 at 08:58 AM


    Thank you for contacting us.

    Can you please elaborate further and provide as much details about your issue so we can provide an appropriate answer to your question.

    If your concern is about your payment can you provide to us your Username and Order# so we can verify if the payment made was successful or not.