- woodswalkAsked on February 18, 2014 at 11:43 AM
I received 2 email notifications of submissions to one of my forms over the weekend. In both cases the subject line was correct, but the sender was shown as =?UTF-8?B??=
Previously (as recently as 1/15/14) I received email notifications of submissions (to a adifferent form) with the sender shown as JotForm.
Is there something I missed in programming on my latest form, or did something change at your end? The =?UTF-8?B???= is very weird - and made me think it was spam and almost trashed the message.
- CesarAnswered on February 18, 2014 at 12:08 PM
After looking at the Email Alert on the form embedded on the URL you posted above. I do see it is missing the Sender Name:
Kindly add a Sender Name to the Email Alert. And perform a test submission.
Do let us know if the issue persists. Thank you.
- pinoytechAnswered on February 18, 2014 at 12:45 PM
For some reasons, your response came out empty. Can you please post it again using the link bellow?
- woodswalkAnswered on February 18, 2014 at 12:46 PM
This worked great. THANKS!