[.me domain] My form is not updating.

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    rejeeb
    Asked on February 18, 2014 at 12:06 PM

    Hi Guys,

    I created a form but its not updating while I'm saving it. What to do?

    With hope and Regards,

    Rejeeb 

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    pinoytech
    Answered on February 18, 2014 at 12:36 PM

    Hi,

    Sorry for the inconvenience that may have caused. Can you please share to us URL of the Form that you are having problem with for us to investigate the issue and for further assistance?

    Thanks,

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    pinoytech
    Answered on February 18, 2014 at 12:38 PM

    Can you please try this workaround in addition to my response if this fix the issue?

    1. Clear your browser cache and cookies

    2. Log back in to your account

    3. Edit your form and save.

    Thanks,

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    rejeeb
    Answered on February 18, 2014 at 01:11 PM

    I had performed according to your reply, but unfortunately no response.

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    pinoytech
    Answered on February 18, 2014 at 01:16 PM

    Can you please share to us URL of the Form which you are having problem with for further assistance?

    Thanks,

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    rejeeb
    Answered on February 18, 2014 at 01:21 PM

    http://form.jotform.me/form/40484950402451

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    pinoytech
    Answered on February 18, 2014 at 01:31 PM

    Hi,

    Our sincere apologies for the inconvenience that may have caused. Let me forward this issue to our higher ups for further investigation since I was able to reproduce the issue upon checking your form.

    Thanks,

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    eee
    Answered on February 26, 2014 at 06:35 AM

    Problem has been fixed,

    Kindest Regards,

    - Ertugrul.