What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    [.me domain] My form is not updating.

    Asked by rejeeb on February 18, 2014 at 12:06 PM

    Hi Guys,

    I created a form but its not updating while I'm saving it. What to do?

    With hope and Regards,

    Rejeeb 

    not updating and
  • Profile Image

    Answered by pinoytech on February 18, 2014 at 12:36 PM

    Hi,

    Sorry for the inconvenience that may have caused. Can you please share to us URL of the Form that you are having problem with for us to investigate the issue and for further assistance?

    Thanks,

  • Profile Image

    Answered by pinoytech on February 18, 2014 at 12:38 PM

    Can you please try this workaround in addition to my response if this fix the issue?

    1. Clear your browser cache and cookies

    2. Log back in to your account

    3. Edit your form and save.

    Thanks,

  • Profile Image

    Answered by rejeeb on February 18, 2014 at 01:11 PM

    I had performed according to your reply, but unfortunately no response.

  • Profile Image

    Answered by pinoytech on February 18, 2014 at 01:16 PM

    Can you please share to us URL of the Form which you are having problem with for further assistance?

    Thanks,

  • Profile Image

    Answered by rejeeb on February 18, 2014 at 01:21 PM

    http://form.jotform.me/form/40484950402451

  • Profile Image

    Answered by pinoytech on February 18, 2014 at 01:31 PM

    Hi,

    Our sincere apologies for the inconvenience that may have caused. Let me forward this issue to our higher ups for further investigation since I was able to reproduce the issue upon checking your form.

    Thanks,

  • Profile Image
    Chief Technology Officer

    Answered by eee on February 26, 2014 at 06:35 AM

    Problem has been fixed,

    Kindest Regards,

    - Ertugrul.