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    Problem with a "Free" Paypal option

    Asked by hfscyo on February 18, 2014 at 12:55 PM

    I have a form that has been set up for a few years, but the behavior now is not working the same way it has worked.

    I have a Paypal payment option on my form.  It has two "products".  One "product" option is for $75 and another "product" option is free ($0).

    It shows two radio buttons for those options.

    However, when the user selects the radio button for the Free option, when it redirects to Paypal, it has BOTH the $75 option and the Free option in the Paypal cart.

    When selecting the Free option, it should not even redirect to Paypal since there is no payment necessary.

    Like I said, I had done it this way for years, but now the behavior seems to be different.

    Do I need to accomplish this in a different way?

    Page URL:
    http://form.jotform.com/form/12561307261

    Screenshot
    problem radio buttons product different payment option
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    Answered by hfscyo on February 18, 2014 at 01:09 PM

    I think I have fixed this by deleting the product options and re-creating them.