What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I close our jotform account?

    Asked by haycock on February 18, 2014 at 02:36 PM
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    Answered by EliezerN on February 18, 2014 at 03:41 PM


    Would you like to completely delete the jotform account? If so, that is an action that only support staff can do. So, if this is what you need, we will be more than glad to do it for you. 

    To proceed kindly confirm if haycock is the account you wish to delete, if that is not the account share with us the username and make the request while being logged in that account.

    I can see that your account haycock is a Premium account, so, kindly confirm if what you need is to simply cancel the subscription and not to delete the account, that way we can give you the proper instructions to accomplish that.

    We will wait for your response.