What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why does my form keep dropping off my page.

    Asked by jauricchio on February 18, 2014 at 02:47 PM

    I embed my form on my page: www.alohub.com/quickhelp.  It is hosted on Go-daddy.  It sporadically disappears, costing me hundreds of dollars becasue I have an adwords account linking to that page.  This has happened multiple times and I am really concerned that your product is not right for me as a result.

    Please let me know what is going on so I can fix it if possible.

    Page URL:
    www.alohub.com/quickhelp

    product www and
  • Profile Image

    Answered by EliezerN on February 18, 2014 at 03:52 PM

    Please accept our apologies for the inconveniences this may have caused you.

    This is probably happen because you are using the Embed code of your form to embed it in your website, that way your form script is unprotected from conflicts with your webpage script. So, kindly try embedding your form using the iFrame code at this time, here is how to get the iframe  code: Getting the form iframe code

    That will protect your form script from script conflicts.

    If the issue still persists, do not hesitate to contact us.

    Thanks