My form no longer appears on my website

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    Asked on February 18, 2014 at 04:44 PM



    I have been using this form for several weeks and it has been working perfectly.  Two days ago it stopped working and no longer appears on the site.


    On 13 February I received an email saying that my number of submissions was nearly up for the month, so I immediately upgraded the package - so I hope it is not that.


    Could you please investigate and let me know the problem because it is causing considerable difficulty




    Margaret O'Neill

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    Answered on February 18, 2014 at 04:59 PM

    I take it you refer to this form:

    I am unable to see the form embed code on your site. Kindly try embedding the form utilizing the iFrame Method, this is the code for you form:

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="" frameborder="0" style="width:100%; height:1422px; border:none;" scrolling="no"></iframe>

    Do let us know if you need assistance. Thank you.