What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Secure SSL Submission?

    Asked by houstonheightsorchestra on February 18, 2014 at 05:53 PM

    I clicked on the account icon next to pricing on my contorl bar. 

    It provides me the numbe of submissions used, etc. 

    What is a secure SSL Submission? How do I set it so we don't use Secure SSL submissions when using our forms? I don't need it to be secure? 

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    JotForm Support

    Answered by TitusN on February 18, 2014 at 06:42 PM

    Thank you for contacting us.

    Secure SSL means that your form was filled and submitted using a secure link, for example:


    A non secure link to your form would be:


    Using Secure links protects the form users by protecting their privacy... using the secure link to your form means that you are handling very sensitive information.

    To avoid accumulating SSL submissions (secure submissions), do not use the secure link.

    If you are embedding your form, make sure not to select the secure embed code option.

    Does this clarify things? Please let us know.