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  • Profile Image

    my forms are not being emailed to me

    Asked by carrysafely412 on February 18, 2014 at 07:33 PM

    Title explains it. I am not getting emails from the people filling out the forms on my web page. This is costing me potential clients.

    my email for these forms is instructors@carrysafely.com

    please call me at 630-346-0096

    greg powell

    Page URL:
    www.carrysafely.com

    My Forms Emails email call
  • Profile Image
    JotForm Support

    Answered by EltonCris on February 18, 2014 at 08:30 PM

    Hi,

    I just checked your email "instructors@carrysafely.com" in the bounce list, and it's not there anymore. Maybe one of my colleague has already removed it. Can you test your form by submitting an actual submission? Let us know if the issue still persists afterwards.

    You can also refer to this guide to avoid bouncing related issues. http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

    Thanks!